Privacy Policy
Eclat Mode respects your privacy. This policy explains what data we collect, why, and how we protect and use it.
Information We Collect
- Basic account info: name, email, password.
- Order & payment info: billing & shipping address, purchases, payment method (processed securely — we do not store full card data).
- Usage data: site interactions, pages viewed, cart activity, and device/browser info.
- Marketing data: newsletter preferences and communication opt-ins.
How We Use Your Data
- To process orders, payments, shipping, and returns.
- To provide customer support and respond to inquiries.
- To send order updates, receipts, and (if opted in) promotional emails.
- To improve the website, personalize your experience, and prevent fraud.
Cookies & Tracking
We use cookies and similar tech for site functionality, analytics, and ads. You can control cookies via your browser settings.
Sharing & Third Parties
We may share data with:
- Payment processors (Stripe/PayPal/etc.), shipping carriers, and apps that help run the store.
- Legal authorities when required by law.
We do not sell your personal data.
Data Retention & Security
We retain personal data as long as needed for order fulfilment and legal obligations. We use industry-standard security measures to protect your information.
Your Rights
You can: access, correct, or request deletion of your personal data; opt out of marketing; and request a copy of your data. Contact us to exercise these rights.
Contact Us
Email: support@eclatmode.com
Address: 149 Denmark Hill, Camberwell, London, United Kingdom