FAQ

Orders & Payments

Q: How can I place an order?
A: Select your items, add to cart, and checkout securely.

Q: What payment methods do you accept?
A: Visa, MasterCard, PayPal, and Shopify Payments.

Shipping & Delivery

Q: Do you ship worldwide?
A: Yes, we offer international shipping.

Q: How long will delivery take?
A: UK: 2–5 days | Europe: 5–7 days | Worldwide: 7–14 days.

Returns & Exchanges

Q: What is your return policy?
A: Return unworn items within 14 days for a refund or exchange.

Q: How long do refunds take?
A: Within 5–10 business days after we receive your return.

Contact

Still have questions?
📧 support@eclatmode.com